E-Mail and Internet Use

Without a doubt, electronic mail and the Internet have changed the way that companies in the U.S. - and the world - do business. An estimated 72 million employees are now using e-mail and will generate some four trillion messages this year. The World Wide Web is now an integral part of many companies' marketing, sales and customer-service strategies and an essential tool in many employees' day-to-day job tasks.

But with all of the potentially positive uses of e-mail and the Internet come potential abuses as well. Of 1,200 companies surveyed recently about Internet usage, 54% reported that they had caught employees browsing Web sites that were unrelated to their work - some up to eight hours per day! Not only can unauthorized Internet usage take a huge toll on employee productivity, but it can divert network resources from "mission critical" company functions. Improper or indiscriminate use of e-mail can also lead to employee and company liability for workplace discrimination (including sexual harassment), copyright infringement, securities-law violations, antitrust violations, the loss of company trade secrets, and other legal and practical problems.

Program Summary

The topics covered in the program include -

• Overview of e-mail and Internet usage by employees
• Purpose, scope and coverage of the policy
• Monitoring and access by the company
• Personal use
• E-mail usage
• Internet usage
• Other computer usage
• Violations

For more information call: 888-360-8764 ext. 2714 or email sales@360training.com to have an account representative discuss rates and corporate solutions.